Every day help for our customers
On this page, we’ve compiled the most frequently asked questions from our visitors.
If you haven’t found the answer to your question, you can always contact us by email info@haneda.taxi or by phone +81 80-5931-1663.
- Our operators are ready to answer you daily from 7:00 to 23:00.
The easiest and most comfortable way is to book a private airport taxi with haneda.taxi. Your driver will meet you at the airport and take you directly to your hotel without transfers or waiting.
Public transport in Tokyo can be crowded, confusing for first-time visitors, and difficult with luggage. Haneda Taxi offers a door-to-door service, fixed prices, and a stress-free experience after your flight.
Yes. You can easily book your airport transfer in advance on haneda.taxi, ensuring a guaranteed pickup even if you arrive late at night or early in the morning.
Yes. With Haneda Taxi, your driver will meet you at the arrivals hall with a name sign, so you don’t need to search for a taxi or navigate unfamiliar terminals.
We monitor flight arrivals. If your flight is delayed, your haneda.taxi driver will adjust the pickup time accordingly at no extra charge.
All transfers booked through haneda.taxi have fixed prices. You know the full cost in advance, with no hidden fees or surprises.
Our drivers are experienced with international passengers, and Haneda Taxi provides English-language support to ensure smooth communication from booking to drop-off.
Yes. Haneda Taxi offers convenient online payment options, allowing you to pay securely before arrival and avoid handling cash after your flight.
Yes. haneda.taxi operates 24/7, making it the most reliable option regardless of your arrival or departure time.
Yes. Haneda Taxi is ideal for families traveling with children, strollers, and luggage, offering comfort and convenience that public transport cannot match.
For business travelers, Haneda Taxi provides punctual, professional transfers that help you arrive relaxed and on time for meetings.
Simply go to the haneda.taxi website, enter your departure location, flight and destination information, and your personal information. Please note: an order on our website is considered complete only after confirmation by the operator.
You can also order a taxi by email info@haneda.taxi or by phone +81 80-5931-1663.
